Tuesday, September 11, 2007

Bad day at work today and it just promises to get worse before it gets better. Thankfully I only have 2 and 1/2 more days before I start my mini vacation. I board a plane Tuesday out of Austin at 3pm and wont get back until Wednesday morning. I am looking forward to just relaxing and not thinking about life or work. I am looking at a few houses on Saturday. A little concerned that one of them will be falling down because the price is in the one fiftys and that is unheard of for my home town.

Work
I work in a call center. Everyone at some point has had some interaction with a call center agent. Either you have called your cell phone or credit card company or have received a call from a telemarket company. I work in an inbound environment which just means that people call us because they either want our service or they have a problem. This type of work, believe it or not, is very difficult. You are tied to a desk by a headset for 8 to 10 hours a day. You get scheduled lunches and breaks but other than that you are suppossed to be taking calls. It is one of the few jobs where people cannot get up and pee without other people knowing where you are. These agents do not make a great pay either unless they have done the job for a while. They get yelled at for policies that are not theirs to make. They are the voice of the comapny because you cannot get through to the policy makers in the company. Some are very good at their jobs and should be praised for what they do. Others are bad at their jobs, hate their jobs and these agents need to have their supervisors know they did poorly.

Vacation
I have never taken one. I take mini ones now and then but I have never taken a full vacation some place other than back to my home town. I am looking to take a real vacation this year. I would like to go to Vegas and I would like to go someplace tropical or maybe Europe. I know I wont get to Europe this year but it is a goal of mine. I would love to go to France and Italy.
Next week, New Bedford. :)

3 comments:

Malach the Merciless said...

Ahh, New Beige

Sara Sue said...

I used to do desktop support for a call center ... I learned quickly that I could never be on the front lines like that. Those poor bastards would be told how long they spent in the can! It was awful ... BUT there were always great snacks in the call center~!

Eve said...

Sara Sue that is correct. If you dont work out you can develop a severe case of teleservice butt!